Spiceworks, the system-administrator's toolkit which thinks its a social network, now comes in a fondleslab-optimised flavour for BOFHs who like to oversee their empires from the pub.
Spiceworks already comes in a handset version, for iOS and Android, but it loses some functionality in squeezing the layout. There's a web-interface, but that suffers from the limitations of being imprisoned within a browser. So now there's a tablet-friendly version written using HTML5 and embedded in a native wrapper. That application is now in the appropriate stores (iTunes and Google Play respectively), providing the full power of Spiceworks to the beleaguered administrator no matter where they are. Read more...
Yammer is adding functionality to its cloud-based enterprise social networking (ESN) software that lets organizations gauge the types of emotions expressed in employee posts.
The new capability will be provided via an integration with Kanjoya, whose Crane software is designed to identify and analyze "sentiment" in text, Yammer said on Thursday.
Yammer customers who sign up for this feature will have a new Crane dashboard in their Yammer admin console that will describe the prevalent mood in reactions from employees in the ESN about specific topics.
For example, after a change in health benefits is announced, a company can use Yammer's Crane dashboard to find out what type of reception the news has received among staffers. Read more...
Facebook may be the biggest social network in the world, but rival Google+ wins when it comes to user satisfaction.
Facebook users have become increasingly unsatisfied, according to a report from the American Customer Satisfaction Index (ACSI), which worked on the survey in conjunction with ForeSee, a customer experience analytics firm. Actually, Facebook's user satisfaction dropped 8% over the last year to record a 61 on a 100-point scale.
The report also noted that Facebook is not just the lowest-scoring social network, it also set a new record-low score for the social media category.
And as Facebook struggles with customer satisfaction, one-year-old rival Google+ made its first appearance in the survey, scoring a 78 out of 100.
"Facebook and Google+ are competing on two critical fronts: customer experience and market penetration," Larry Freed, president and CEO of ForeSee, said in a written statement. "Google+ handily wins the former, and Facebook handily wins the latter, for now." Read more...
Microsoft is reportedly in talks to buy enterprise social network company Yammer for $1 billion-plus, a move that could bolster everything from Microsoft's unified communications to CRM businesses.
Early reports from Bloomberg and BusinessInsider say a deal could happen as soon as Friday, though neither company is confirming anything yet.
Yammer, which launched in 2008, is one of a slew of vendors whose software and services are designed to help companies build private social networks that provide the sort of privacy and security safeguards you don't get with Facebook. Other offerings come from Jive, Huddle and Salesforce.com (Chatter), a Microsoft competitor. Yammer claims 85 percent of the Fortune 500 companies are using its software-as-a-service offering. Read more...
Google is still struggling to answer, publically at least, that thorny question of just how many people are actually engaged with its social network, which arrived around 10 months ago. But no matter!
Mountain View claimed today that 170 million users had "upgraded" to Google+, which the Chocolate Factory has just applied a fairly major UI upgrade to.
Some might ask why apply such an update so soon after making the network available to anyone with a Google account in September 2011? Read more...
Google has rolled out a new feature called Search plus Your World, currently available for users of Google.com who are using English and signed in with a Google profile. The feature, which defaults on but can be toggled off via a switch at the top right of the screen, displays social search results based on a user's Google+ contacts and photos shared via Google's online photo-sharing service Picasa.
This new feature specifically does not promote search results from alternative social network services such as Facebook and Twitter, although content from these rival services can still appear among search results - but only if it's specifically relevant to what you're searching for. Google+ data appears regardless of whether you're seeking it.
The big, uncomfortable point here is that Google is treating its own social content differently from the social content of some of its rivals' services. Google appears to be promoting content from its own services simply because it can - rather than because it's the most relevant and therefore useful result for a user's search query.And here's an example of Google promoting its own content over content from a rival social service - when running a search for the word "Twitter" with Google's Search plus Your World feature switched on the result is accompanied by a prominent promotion box (see below, right) that contains a series of Google+ users. Not exactly what you'd call relevant for a search for "Twitter"! Read more...
If Facebook is like hanging out at a banquet with a large buffet to feast on, then social network Path is an intimate dinner with close friends. Path is now getting new silverware and table decorations, so to speak, with the release of updated software.
CEO Dave Morin, a Facebook alum, says the dinner-party philosophy remains but users can now share their comings and goings with up to 150 friends, up from the original 50.
With the new version available this week, a year after its debut, Path aims to be more than a sharing application. It wants to be a digital journal that documents your days with a push of a button.
Morin describes it as "a slightly social experience." You're not just updating it to share your day with others; you're recording your life for yourself. Read more...
Are you a Facebook user? According to a study by the social network and the University of Milan, the old six degrees of separation theory doesn't always apply to you anymore. Only three people instead of five separate you and anyone else with a Facebook account, bringing six degrees down to four. And if the person on the other end of the connection is from the same country, the number of people in the chain is reduced by one more. Until now, the theory has withstood the test of time since it was published in 1967 by psychologist Stanley Milgram. Read more...
Oracle Social Network is part of the company's new Public Cloud lineup. It will serve as a high-profile competitor to the likes of rival Salesforce.com's Chatter as well as the array of speciality enterprise social-network vendors in the market.
OSN is "part of a much broader user engagement platform" powered by Oracle's WebCenter family of technologies, with the other pillars including Sites, Portals and Content, said Andy Kershaw, senior director of product management, during a webcast Thursday.
Companies are using collaboration tools today in a "very much siloed" manner, he said. For example, a conversation may begin in an instant-messaging program, but then one party to the discussion may later reply by e-mail and point someone to a document stored in yet another system. Read more...
Google+ is different things to different people. For some, it's a gallery for displaying artwork or photography. For others, it's a powerful way to promote my -- I mean their -- columns, books and blog posts. For most, it's a wordy Twitter replacement where posts are often followed by the highest quality conversations anywhere.
The worst use for Google+ right now is as a social network -- at least the Facebook variety. It seems that no amount of privacy invasion, censorship or feature bloat can dislodge extended family and old high school friends from Zuckerville. People just aren't moving to Google+ for personal social networking yet.
Everybody's on Facebook because everybody's on Facebook.
That will change over time. For now, Google+ is an elite salon for brainy nerds and creative geniuses, a mere 50 million of them at last count. Read more...
Zuck, I know who I am. Who are you?
We all joined Facebook to reconnect with old friends, keep in touch with family, and enjoy a stream of comments and photos that kept us up to date with the lives of people we care about.
Suddenly, thanks to a flood of new features, Facebook is a newspaper and a media hub, a scrapbook and life-streaming platform. Which is great -- for Facebook.
Unfortunately, Facebook is now violating three unwritten rules for making users happy with social services:
- Keep it simple.
- Keep it linear.
- Deliver the mail.
And because of these reckless violations, users are becoming unhappy. Very unhappy. Read more...
Get your social network on with today’s Fresh iPhone Apps. Up first is Floop, an app that’s all about voting on various topics, and seeing what other users think of the same questions. Next up is Google Plus Photo Importer, which integrates with your other social networks, like Instagram, Facebook and Flickr, to quickly import photos to your Google+ account through the cloud. Over in games, Food Chain provides a multiplayer Tetris-like experience, and Tapsteroids will have you tapping away furiously at your iPhone screen in order to destroy as many asteroids as you can, as quickly as you can.
Floop (iPhone, iPad) Free
Floop is a social polling app that lets users answer simple questions and find out what others think of different subjects. Tap one of Floop’s questions and you can vote on the answer, with questions such as “Will Apple launched the iPhone 5 this year?” or “Are you afraid of flying?” After casting your vote, you can check out the stats that show what other users think, and how their opinions compare to your own. Read more...
Actually, using sites like Facebook can be linked to some serious psychological disorders, like narcissism for teenagers, and antisocial behaviors, mania and aggressive tendencies with young adults, says Dr. Larry Rosen, professor of psychology at California State University, Dominguez Hills.
Rosen presented his findings, which he pointed out are new and not yet ready for publication, at an American Psychological Association conference in Washington, D.C. last week. Read more...
Facebook introduced "Facebook for Business," a step-by-step guideline and tips page for small businesses using Facebook on Tuesday. This news is interesting, Colleen Taylor from GigaOm points out, primarily because it comes in the days after Google+ purged its social network of business accounts.
Google recently began removing business accounts -- including Mashable, Ford, and Sesame Street -- from its Google+ social network. The reason? Google+, as it stands now, is for individuals -- not businesses (hey, at least that's in line with their "real names" policy). Ford's and Mashable's accounts were later restored, and Google said it would allow a "tiny" number of businesses to keep their profiles. Read more...
Google Plus (aka Google+), Google's new social network, might offer the right mix of sharing and privacy to woo you away from your Facebook account. If you don't know how to use it, though, it's just a confusing mess of circles and contacts. So we've assembled a few tips to help you get started. (If you aren't on Google Plus yet, try our Google Plus invite trick.)
Tweak your email notification options. By default, Google Plus will spam your Gmail account with notifications for practically anything involving your new account. You can go to the Google Account options to uncheck all of the ones you don't want to get, thereby reducing your Gmail traffic considerably. Read more...
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