HP reports ‘higher than expected’ failures of some desktop PC motherboards

Hewlett-Packard has identified a high rate of logic board failures in its popular Pavilion line of desktop PCs, and has offered customers a one-year warranty extension to cover possible repairs, Computerworld has learned.

The problem with numerous models in its Pavilion line, said HP in an email to owners today, is that they "have system boards with a slightly higher than expected failure rate."

Pavilion Elite HPE-4xx, Pavilion P66xx and Pavilion Slimline S5660f desktops built in June and July 2010 may have flakey motherboards. "[These] computers may experience no video at start up and stop responding," said HP in its email. Read more...